Privacy Policy

1. Introduction

AskDR ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services for purchasing prescription medications.

2. Information We Collect

Personal Information:

Full name and contact details (phone number, email address)
Shipping address including city, state, and PIN code
Payment information (processed securely via Razorpay)

Medical Information:

Prescription images/documents uploaded for medication orders
Order history related to medical products

[PLACEHOLDER: Add specific data collection practices per your business requirements]

3. How We Use Your Information

To process and fulfill your medication orders
To verify prescriptions as required by Indian pharmaceutical regulations
To communicate order updates via WhatsApp/SMS/Email
To comply with legal obligations under the Drugs and Cosmetics Act

[PLACEHOLDER: Add specific use cases per your business model]

4. Data Security

We implement appropriate technical and organizational measures to protect your personal and medical information. All prescription documents are stored securely and accessed only by authorized pharmacists for verification purposes.

[PLACEHOLDER: Add specific security measures implemented]

5. Data Retention

We retain prescription records and order information as required by Indian pharmaceutical regulations. Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy.

[PLACEHOLDER: Specify retention periods per regulatory requirements]

6. Your Rights

You have the right to access, correct, or request deletion of your personal information, subject to legal retention requirements for medical records.

7. Contact Us

For privacy-related inquiries, contact us at:

Phone: +91 9346317790

[PLACEHOLDER: Add email address and registered office address]