Terms of Service
Last updated: 19 April 2026
1. Acceptance of Terms
By accessing and using AskDR's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Prescription Requirements
All medications sold on AskDR are Schedule H drugs that require a valid prescription from a registered medical practitioner (MBBS or equivalent).
- You must upload a valid, legible prescription before ordering
- Prescriptions must be issued within the last 6 months
- Self-medication is strongly discouraged
- Our pharmacist reserves the right to reject prescriptions that do not meet regulatory requirements
3. Eligibility
You must be at least 18 years old to use our services. By placing an order, you confirm that the prescription belongs to you or the person for whom you are legally authorized to order medication.
4. Product Information
We make every effort to display accurate product information. However:
- Product images are for illustration purposes only
- Prices are subject to change without notice
- Product availability may vary
5. Order Processing
Upon receiving your order:
- Our pharmacist will verify your prescription within 60 minutes
- If verification fails, your order will be cancelled and payment refunded
- Orders are typically dispatched within 24-48 hours after verification
6. Disclaimer
Medical Disclaimer
AskDR is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician before starting any medication. GLP-1 medications have specific contraindications and side effects that should be discussed with your doctor.
7. Governing Law
These terms are governed by the laws of India, including the Drugs and Cosmetics Act, 1940 and rules made thereunder.
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8. Contact Information
For questions about these Terms, contact us at:
Phone: +91 9346317790
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